About ADS 
 

Services Listing

Auto Dealer Solutions (ADS) consists of Jason Grieves as the principal and your contact for all customer contact and program management. ADS draws on resources from its alliance partner companies where necessary to assist and deliver elements of services.

Employment history of Jason Grieves.

Jason has two and half decades experience in and around Motor Dealer Service Departments, which from 1993 includes being in management positions responsible for group Service Dept Sales & Marketing, Dealer IT Development (During the Internet Revolution of the mid 90's), Customer Relations and New Car & Service Department operational management consultancy delivery.

Jason started employment as an Automotive Technician at City Ford in January 1985. At the time it was Victoria's largest Ford Dealer which was a period when Ford dominated market share. In 1989 he completed his apprenticeship which included studies at the Newport Technical college. Soon after his qualification, he moved from the shop floor and took up other positions in the service department which included: workshop controller, service advisor, cost clerk, road tester and foreman. In 1993 he was promoted into a new position as Service Sales Manager to develop corporate relationships for the multiple auto franchises the company City Motor Holdings (CMH) owned and operated. He worked closely with the Fleet Sales team and established business relationships with these staff and began to understand the sales processes which are important to new car department operations.

The internet arrived in 1995 and with his technical ability he quickly added a new roll of responsibility which involved building a computer network for the group of motor franchises across Melbourne. This position extended further where he was also in charge of the customer relations department. Jason built relationships with key corporate customers, suppliers for web site creation, computer networking, computer hardware suppliers and repairers and computer programmers.

In early February 2002 Jason was approached by a company "Fuel Marketing" and subsequently resigned from CMH to take up a position as an operational management consultant. During his time at Fuel Marketing he was part of an organisation which specialised in the marketing of niche products for all industries Australia wide. Jason's position, as an operations consultant, involved him evaluating Service and Sales department operations for motor dealerships across Australia. Jason conducted operations reviews which included staff training and development to meet the needs of a standardised department operation program.

Constant travel and a young family forced Jason to resign in November of 2002 and from here he developed brand new marketing programs to used by Auto Dealer Solutions and its clients. To this day Auto Dealer Solutions continues to deliver unique database marketing services currently being used by over 20 dealers in Melbourne and Sydney.

In December 2005 to complement and grow his business interests (in addition to Auto Dealer Solutions), Jason started up JSN Alliance as a joint venture with one other director where each owned a 50% share holding. This joint venture was successful primarily off the back of the programs delivered by Auto Dealer Solutions. JSN Alliance serviced the needs of over 20 dealerships who all could see the benefits of the programs developed by Jason Grieves. Dealer customers of this joint venture were located in Melbourne, the La Trobe Valley, Canberra and Sydney. In late 2007, with JSN Alliance still growing, the company was closed down so both directors could go off in their own direction.     

Jason Grieves has Service Department knowledge which spans more than 23 years, he completely understands the management principals, its people from ground up, and every process and how they integrate to make a service department function. There are few in this industry (those who work as marketing service providers) who can honestly claim this.

 

 
      About Us | Home | Contact Us  
 
 

Home | Services Intro | Services | Retention Analysis | Customer Retention | Customer Acquisition | Lost Customer Capture | CRM Health Check

About Us | Contact Us

© Copyright 2008 Auto Dealer Solutions        ABN: 28 342 378 203